Contact information
Get in Touch
We're here to help. Whether you have a question about our Mediterranean leather sandals and clogs, need guidance on choosing the right size, or want an update on an existing order, our customer care team is ready to assist you.
Customer Support
The fastest way to reach us is by email. Send your message to suporte@meirelle.com and a member of our team will get back to you personally.
- Email: suporte@meirelle.com
- Response time: We aim to reply within 24 hours, Monday to Friday (excluding public holidays). Messages received over the weekend will be answered on the next business day.
Orders & Returns
For any questions about your order, delivery status, exchanges, or returns, please email us at suporte@meirelle.com. To help us resolve your request as quickly as possible, kindly include your order number and the email address used at checkout.
Before You Write
You may find an immediate answer in our Shipping Policy, Refund Policy, and FAQ pages, which cover delivery times across Europe, return conditions, and sizing guidance. If your question isn't answered there, don't hesitate to reach out.
Company Details
[Registered company name and address]
All prices on our store are displayed in Euro (EUR). For matters relating to data protection and your privacy rights, please refer to our Privacy Policy.